Update 20th March
Since our last update we have activated our comprehensive contingency plans and remain fully committed to supporting the national response to the Coronavirus pandemic, while ensuring that the safety of our staff, suppliers and customers is uncompromised.
Read on for some of the highlights of what we are doing to provide the continuity of service you expect from us.
Great relationships with our suppliers pays when it counts
Our suppliers are part of the extended Simply Cartons family. We have long standing relationships with UK and international suppliers over many years. We’ve pulled together to maintain stock on site and our ‘just in time’ delivery to guarantee supply of board for production.
It’s made for some interesting deliveries in the yard as we all comply with social distancing advice; check out our social channels to see how we’re doing it!
Keeping production lines open and scaling up with demand
Our staff have rallied into action, increasing capacity across our global network of sites, adopting flexible shift patterns to support each other and most importantly our customers so that you can continue to deliver for their customers. We are immensely proud of our teams across the business going above and beyond in very challenging conditions.
Serving customers and keeping them informed
Our service and account management teams are home working and using video conferencing to provide regular updates to customers, deliver on existing commitments and meet an upsurge in demand.
Follow us on our social channels for regular updates in the coming days and in the meantime, here is a reminder of the steps we are taking to prevent the spread of Coronavirus:
- Enhanced cleaning procedures at all sites including cleaning door handles and operator consoles
- Additional hand washing facilities and sanitiser gel, and all staff washing hands on arrival to site, every 30 minutes whilst onsite, and when exiting the site.
- Masks and gloves are being worn by operators at all times on all sites
- Temperature checks on all personnel
- No crossover of staff between sites and the prevention of visitors to any site
- Staff operating a triple shift pattern, with no crossover of staff between shifts
- Dedicated toilets for external personal, such as delivery drivers.
- Clocking in process updated from fingerprint recognition to key fobs for all staff members
If you have any questions or would like advice and guidance on packaging in the current climate then please contact me directly at c.mather@simplycartons.co.uk or on 0115 9422112.
Kind regards and stay safe
Craig Mather
Update 31st March
It is no secret that as it stands of today, we as a nation are currently trying to overcome an unsettling situation. A situation that none of us have experienced within our lifetimes.
From toilet roll, to pasta and hand wash to eggs – the basic things we once took for granted are suddenly temporarily out of reach. Naturally and understandably, each and every one of us are bound to feel unsure and unprepared for the coming weeks.
One thing for sure, is that we are all in this together.
I am writing to you today to give reassurance that Simply Cartons is acting in the best interests of you, our valued customer and packaging partner.
Our teams on site are taking every precaution to ensure the continued supply of your packaging, whilst stringently following the advice and guidance from our Government on Covid-19.
As a multi-site packaging provider, we are proactively re-issuing processes and controls across all sites to enable optimal flexibility and support not only to our staff members, but also to suppliers and most importantly, our customers.
What are we doing to control and prevent the spread of the virus?
- Travel ban on all non-essential movement
- Selected teams authorised to work remotely
- Enhanced cleaning procedures at all sites including cleaning door handles and operator consoles
- Dedicated toilets for external personal, such as delivery drivers etc.
- Additional hand washing facilities and sanitiser gel
- The requirement for all staff to wash hands upon arrival to site and when they leave
- The requirement for all staff to wash hands every 30 minutes
- Clocking in process updated from fingerprint recognition to key fobs for all staff members
- No crossover of staff between sites • Prevention of visitors onto any of the sites
- Staff in place, operating a triple shift pattern, with no crossover of staff between shifts
- Masks to be worn by operators at all times
Our sister company Simply Luxe is playing a pivotal role in supporting us during this time, with additional capacity available within our partner sites across the globe. These sites already produce packaging solutions for many of you and therefore can offer production space for your folding cartons as well as rigid boxes, should it be required at any point.
For now, I ask for all of our customers to trust in the support and service you have come to expect from Simply Cartons. We are here, working together to ensure the continued supply of your packaging, without fail.
As I write to you today, I am pleased to confirm that no Simply Cartons staff member or their families have been diagnosed with Corona Virus.
Should you have any questions regarding the current climate, I am available 24/7 to support you and your company through this difficult time.
Kind regards
Craig
Update 16th April
The situation regarding Covid-19 is rapidly changing but we continue to operate our triple shift patterns, with extra capacity available to ensure the continued supply of your packaging.
We are ever thankful to our teams who continue to go above and beyond to ensure we deliver for our customers and provide a vital service to maintain essential supply chains.
We are, of course, acting upon all government guidance and monitoring the situation and advice given carefully. We’d like to re-assure you of our commitment to ensuring business continuity, fully supporting our colleagues, suppliers and customers by maintaining a healthy and safe working environment.
As ever, if you have any questions or would like guidance on packaging in the current climate, I am available 24/7 to support you and your company through this challenging time.
Please contact me directly at c.mather@simplycartons.co.uk or on 0115 9422112.